Terms & Conditions
General
You must mention appropriate offer when ordering.
No cash refunds or alternatives on any promotion.
All items subject to availability and at participating stores only, prices may differ store to store.
Prices subject to change without prior notice.
Delivery
Delivery times – Our goal is to provide the best delivery service in the area. Unfortunately things don’t always go to plan and factors, such as, weather and traffic conditions occasionally prevent us from achieving this.
Our drivers carry a maximum of £10 change.
Refund Policy
Refunds are considered on an order by order basis.
In the event of Merrills needing to issue a refund we will endeavour to credit your account within 7 – 10 working days.
Rejection order – In the event your order is rejected you will be refunded within 7 – 10 working days.
Cancellation
Cancellation of order – Once an order has been placed the cardholder has no right to cancel the order as we are preparing perishable goods.